To initiate an exchange, please email: firstname.lastname@example.org with your order number, reason for exchange, and we'll get you started! We will help process your exchange directly. Please allow 1-3 business days for a response.
Like our return policy, we offer a 14-day exchange policy on our swimwear. The 14-day window begins on the date of carrier-confirmed delivery. We accept exchange merchandise that is sent back in its original, unworn condition.
A customer's first exchange is FREE so they can ensure they find their perfect onewith size.
ALL INTERNATIONAL SALES ARE FINAL.
Items sold at a discount of 50% or more are FINAL SALE.
onewith offers a 14-day (no exceptions!) return policy on our swimwear. The 14-day return window begins on the date of carrier-confirmed delivery. ALL OTHER ITEMS ARE FINAL SALE. We accept return merchandise that is sent back in its original, unworn condition. All returns incur a $7.00 fee shipping + processing fee.
Swimwear must be unworn and unaltered. All tags and hygiene liners must be attached in original condition.
Returns processed are individually inspected. onewith reserves the discretion to refuse a refund if your return is deemed unacceptable by the conditions outlined. Processing time for returns, upon receipt, is 7 business days.
To initiate a return, please email: email@example.com with your order number and reason for return. If you are looking to exchange, see above, and denote in your email that you are looking to get another size/color/style. Please allow 1-3 business days for a response.
**Note on bracketing: while we understand the desire to find your best size, ordering multiple sizes of a piece with the intention of returning those that do not fit creates inventory issues for us as a small business. While we encourage you to stock up on your fave swim, please do so mindfully for other customers' sake (that is, without the intention of returning extra sizes/styles).
Returns of 3 or more pieces/customer will be subject to a separate fee in addition to the return fee: 10% of the full order amount.
Expedited shipping is not refundable.
ALL INTERNATIONAL SALES + ITEMS PURCHASED AT A DISCOUNT OF 50% OR MORE ARE ABSOLUTELY FINAL.
We can not, under any circumstances, process exchanges or returns for international customers at this time. For more on our international shipping, read here.