Refund policy

Exchanges

To initiate an exchange, please email: info@onewithswim.com with your order number, reason for exchange, and we'll get you started! We will help process your exchange directly. Please allow 1-3 business days for a response. 

Like our return policy, we offer a 14-day exchange policy on our swimwear. The 14-day window begins on the date of carrier-confirmed delivery. We accept exchange merchandise that is sent back in its original, unworn condition.

International customers, please note: all international sales are FINAL. We can not, under any circumstances, process exchanges or returns for international customers at this time. For more on our international shipping, read here

We always cover the cost of a domestic customer's first return so they can ensure they find their perfect onewith size. International customers, see below.

Any returns after a domestic customer's first return/exchange will be subject to the cost of shipping being deducted from your total refund amount. 

Returns

We get it! Not everything works out. That's why onewith offers a 14-day return policy on our swimwear. The 14-day return window begins on the date of carrier-confirmed delivery. All other items are final sale. We accept return merchandise that is sent back in its original, unworn condition.

Swimwear must be unworn and unaltered. All tags and hygiene liners must be attached in original condition.

Returns processed are individually inspected. onewith reserves the discretion to refuse a refund if your return is deemed unacceptable by the conditions outlined. Processing time for returns, upon receipt, is 7 business days.

To initiate a return, please email: info@onewithswim.com with your order number and reason for return. If you are looking to exchange, see above, and denote in your email that you are looking to get another size/color/style. Please allow 1-3 business days for a response. 

**Note on over-ordering/bracketing: while we understand the desire to find your best size, ordering multiple sizes of each piece with the intention of returning those that do not fit creates inventory issues for us as a small business. While we encourage you to stock up on your fave swim, please do so mindfully for other customers' sake (that is, without the intention of returning extra sizes/styles). Returns of over 4 pieces/customer will be subject to a returns processing fee: 10% of the full order amount. 

ANY returns after a domestic customer's first return/exchange will be subject to the cost of shipping being deducted from your total refund amount. 

Expedited shipping is not refundable. 

International customers, please note: all international sales are FINAL. We can not, under any circumstances, process exchanges or returns for international customers at this time. For more on our international shipping, read here